Welcome to the Epic Teleconsulting Inc., (ETI) service information page. We are the premier providers for all of your telecommunications and data needs. Our goal is to provide small business with the very best in Telecom & Data Consulting Services to attain your strategic goals. Our services are affordable and we strive for 100% customer satisfaction.

We specialize in the needs of the small or medium business. ETI pride ourselves on delivery of excellent service with a more personal and affordable touch. Our quality control standards are high. Our employees, subcontractors and affiliates are among the best and experienced in their fields of specialty. Our goal is always to deliver affordably priced quality services! Your satisfaction is of paramount importance!

Below is a description of some of the consulting and services we offer: 

Telecom and Data Consulting - Do you need a telephone and/or data System engineered, installed and serviced? Have a System that you want to expand? What do you really need? What vendor should you use? Which Telco? What brand of equipment? What is Voice Over Internet Protocol? Should I send out an RFP? Do I need company policies and procedure regarding telephone use at work? These are a sample of questions you may be faced with and we can provide a solution tailored for your budget and needs. Rates for this service are quite affordable. Think of us as your in-house IT or Telecom Manager. Service is customized for your comfort level and preferences for detail, scope, planning, execution and follow-up. Consulting fees may be waived under certain circumstances where we are the sole provider of your solution or make a compensated referral to another vendor while acting as an agent. Hourly rates from $45-$150/hr. Contract rates vary with scope of project. Phone Mike Pfeiffer at (813)907-3734 or E-mail us .

Insurance Claim Investigation - Give us a call if you need to substantiate or validate claims made for your damaged equipment. We can get you estimated value and replacement costs on most equipment. We have over 20 years experience with evaluating damaged and broken equipment. Reports made the same or next business day.

Voice & Data Cabling - One run or five hundred, we can install them all. CAT3 - CAT5E - Small Fiber Runs. We use only the highest quality materials and can certify your network per your spec’s. Pricing for hourly rates and per job basis. Give us a call at (813)907-3734 to arrange for free estimate or E-mail us your request.

Inventory & Asset Management - Are you a large corporation with dozens of field offices and want to know precisely what equipment you own? Do you want to know what the equipment is worth? We can conduct field audits, inventory and management of your assets in the field. We offer brokering services for your telecom and data equipment, let us find the best price for your obsolete and excess equipment? We can also arrange for the proper packaging and shipment to protect from damage during shipment. Call Mike Pfeiffer at (813)907-3734.

System De-installation & Re-installation -  We are relocation experts! Let us handle all the details and manage your voice and data project so you can concentrate on other details. Even the smallest systems can take up your valuable time. With a couple of short meetings to discuss details we can make your move very smooth and less stressful. Call Mike Pfeiffer at (813)907-3734.

Equipment Sales - We provide the finest in unused and reused voice and data equipment. Refurbished equipment is available too. We purchase our equipment from manufacturer authorized outlets and other reputable wholesalers. All equipment is sold with warranty.  For a limited time and available only to any internet referred customers , we are offering Free UPS Ground shipping on all telephone orders. Please mention this code > Free UPS. This offer is only good until December 31, 2002. Nortel, Lucent, 3COM, Adtran examples of the manufacturers equipment we can provide. We also have a pricing page with limited information for our popular phone choices. ***We are not an authorized distributor for any manufacturer or product mentioned. We are consultant and reseller to the end user. All company names used are property of that company and all rights are reserved by them. Epic Teleconsulting Inc., also reserves its rights.

Call Accounting Systems - Do you know where your employees are calling? Is your company a victim of Toll Fraud? Did you know that Toll Fraud is a crime? Call accounting systems can assist you in managing your company better and can provide real savings with a short pay back period. Did you know that most telecom systems already have basic call tracking built into them? And that you can get call accounting software that works with your System from several different vendors? For affordably priced solutions contact us with your questions.

Site Reports - An often overlooked but simple tool for any business that depends on their telecom and data systems. We can gather and professionally style your System information so it is readily available when you need it. The many benefits include simplifying the management of your System so that any employee can report problems to your vendors. Did you know that many unsuccessfully completed service calls are usually the result of the wrong or lack of information exchanged when your System has a problem. Contact us for pricing and a sample report.

Lightning Protection & UPS - Did you know that Central Florida is the lightning capital of the northern hemisphere? If you have property or asset insurance, chances are you must provide this protection in order for your System to be insured. Call us at (813)907-3734 for a free site survey and consultation.

Headsets & Paging Systems - Headsets and paging systems can be utilized to add efficiency to your business. Brand names such as Plantronics®, Valcom® and Bogen® are very reliable and offer great return on your investment. Contact us for solutions!

System Training and Programming - There are many expertly qualified trainers and programmers for your systems. Let us refer you to one of the many associates that we work with in fields such as Meridian™ Call Pilot™, Symposium™, & Norstar™ Cinphony™ & Prelude™ ACD. Please contact us if you are a Norstar™ System owner in the Hillsborough-Polk-Pasco-Pinellas-Manatee county region. We can save you money and aggravation of dealing with the big company bureaucracy to get something simple done to your System. Compare our hourly rates. Call us at (813)907-3734.

For more information or to schedule a complimentary consultation or personal interview, please contact us either via email at sales@epictelecom.com or you may also call us at (813)907-3734 Monday through Saturday 7:00 AM Eastern Time to 7:00 PM Eastern Time. You can leave a message and we will respond within 1 hour or next business day.

We look forward to serving you!!

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